Store FAQs
Shipping
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At this time, Baja Gold does not offer International shipping. We look forward to expanding in the future, and will share updates once new shipping options are available.
Please visit our International Partners to see if a Distributor is available in your country.
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Yes. Each product generally has a flat cost to ship per item, in the United States. These are displayed within your Cart. Subscribe to our email updates to learn about limited time promotions, including Free Shipping.
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We fulfill orders twice weekly, and often ship via USPS Priority Mail. For most instances in the United States, you should receive your order within 7-10 days of placing it.
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Yes. If you are interested in placing a larger bulk order, please contact our team and we will prepare a custom freight quote for you.
Orders
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No, at this time Baja Gold does not offer returns. If you are not satisfied with your order, please contact us so that we may aim to resolve your concerns.
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Our sincere apologies. Please contact us for more information and next steps. Please reference your Order Number, if possible. Thank you.
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Please contact our team to learn more and discuss any challenges or concerns arising from your order.
Product Information and Care
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Please store Baja Gold products in a moderate temperature environment with low moisture.
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Yes. Baja Gold is an all-natural, unrefined sea salt. Because we don’t process or artificially heat Baja Gold, it retains a low level of moisture that can cause limited hardening and clumping. If this occurs, the bag can be lightly dropped onto a firm surface, or the product can be broken up by hand. Clumping may be more common in high-humidity environments or during periods of low temperatures. Even after hardening, Baja Gold will fully retain its mineral and trace element content, and remains safe for consumption.